Shipping/Returns

Shipping
DressKidsUp.com uses UPS, FedEx, and the United States Postal Service for shipping. Orders are usually shipped within one to three business days after you place your order. Our shipping department does not ship orders on Saturdays, Sundays or holidays. *Special offers or Discounts on Free Standard shipping does not apply to HI, AK, US Virgin Islands, Guam or International orders.


Shipping & Handling Rates for the 48 U.S. Contiguous States & APO, AP & AE Addresses *
* APO, AP & AE addresses are excluded from expedited shipping methods and costs.
Purchase Amount

Standard
(6-14 business days)

Expedited
(2-4 business days)
$0.00 - $75.00
$8.95
$26.95
$75.01 - $125.00
$9.95
$33.95
$125.01 - $250.00
$10.95
$37.95
$250.01 +
$11.95
$52.95


Shipping & Handling Rates for Alaska, Hawaii, Guam, Puerto Rico & U.S. Virgin Islands
Purchase Amount

Standard
(6-14 business days)

Expedited
(2-4 business days)
$0.00 - $75.00
$8.95
$29.95
$75.01 - $125.00
$9.95
$36.95
$125.01 - $250.00
$10.95
$39.95
$250.01 +
$11.95
$54.95


Shipping & Handling Rates for Canada
Purchase Amount

Standard
(6-14 business days)

Expedited
(2-4 business days)
$0.00 - $125.00
$17.95
PLEASE INQUIRE
$125.01 - $250.00
$21.95
PLEASE INQUIRE
$250.01 +
PLEASE INQUIRE
PLEASE INQUIRE

* Please inquire about international shipping costs and estimates. Please note that our shipping and handling rates do not include customs charges, country tax or tariffs fees.

Easy Exchanges
All exchanges must be done within 10 days of the delivery receipt. If you want to exchange an item(s), you must place a NEW ORDER online for the item(s) you wish to purchase. This will expedite the process so that you can receive the exchange items faster, and will ensure the correct items be sent without confusion. Most sales qualify for a one time size exchange or store credit. Note below are a list of item that do not qualify for exchange for exchange or store creditStore Credit will be issued once an inspection is completed on the item(s) sent back for exchange. No refunds will be issued. There is a 10% restocking fee for exchanged merchandise. Please note that shipping charges are not refundable. This includes all refused and unaccepted packages. Please note that coupon codes may not be applied on an exchange for size, color or style.

Merchandise must meet the following requirements for exchange:

Exchange 2 items or less
Merchandise must meet the following requirements:

Exchanging 3 items or more

Returns
Please note that once an order is placed it cannot be cancelled. All returns will only qualify for store credit or a one-time size exchange. No refunds will be issued, unless an item is out of stock or is not delivered within the estimated time frame.

We advise that you ship all exchanged items via insured mail. This is to protect you from the possibility of loss during shipping. All exchanged item(s) are thoroughly inspected for any signs of being worn, including smoke/food odor and pet hair. If inspection fails or an item is returned past our 10 day policy, it will be sent back to the customer at customer's expense and the transaction will be deemed final sale.

Final Sale items

The following items do not qualify for a one time size exchange and will be deemed final sale: Clearance items, accessories, gloves, hairpieces, jewelry, petticoats and socks are non-returnable and are final sale. All aroma products, candles, incense, candy and gift certificates are final sale and are non-refundable or exchangeable for cash. Any package that has been open or tampered with will not receive a refund or be eligible for store credit; All Sales are final. 

Restocking Fee

There is a 10% restocking fee for exchanged merchandise. Please note that shipping charges are not refundable. This includes all refused and unaccepted packages. You will receive a 25% restocking fee for any order in which delivery is refused. If you received free shipping and wish to return the merchandise, the shipping cost will be deducted from your refund. "Free shipping" is given under the condition of a promotion and is not valid with any other offers or discounts. If returned items reduce total sale to below $150 on Ground shipments, a shipping and handling fee will be applied. Please make sure you select the right size.

 Promotions and Discounts

All promotions and offers are only valid during the time frame the offer is given. All promotions, discounts and special offers limit one per family per household. Multiple discounts and offers do not apply. Limit one offer or discount per order. 

Store Credit

Store credit is only valid for 30 days from the time issued.
Coupons valid in lieu of gift certificates, store credit, or other coupons. Store Credit will be issued once the item(s) is/are inspected and meets the requirements for store credit.

© 2017 DRESS KIDS UP CORP.. All Rights Reserved. All prices USD.

Powered by DRESS / Theme by Dresskidsup.com